The Wardrobe

Latest Customisation News

« Return to All

Items Missing in Neopia


It's not just you—items across Neopia are having trouble showing in inventories, Safety Deposit Boxes, closets, and more.

The glitch seems intermittent so it's unlikely any data has been lost, but rather issues with connecting to the right database. We're sure TNT's working on getting it stable again soon!

There are 27 comments below. Add yours!

Im also having issues, first my items disappeared(although they were still present on quick stock old page) now i cant seem to access my main at all. I can still access some of my side accounts though
by keonne75 on May 9, 2025 10:23 AM NST
I was about to place a ticket when my items came back! Just about had a heart attack.
by muffingirl337 on May 9, 2025 10:33 AM NST
Thanks for letting us know having the meepits play hide and seek with our stuff is no fun. You never quite know when this glitch is going to strike and then replace the missing item only to discover two there the next day ... or suddenly the hotdogs you thought had disappeared into the Neopets Netherworld never to return have suddenly reappeared in your gallery and brought a few friends along ... totally unpredictable ! So pleased to learn it's not me!
by cabbil_bane on May 9, 2025 10:40 AM NST
"We're sure TNT's working on getting it stable again soon!" Is that sarcasm?
by oldawning on May 9, 2025 10:54 AM NST
Trading post is also glitched. And I had just offered a 1.4 million NP for an item.
by dragonshadez on May 9, 2025 10:54 AM NST
@oldawning must be a single copper wire somewhere that fizzled out, eh?
by galifan on May 9, 2025 10:55 AM NST
lolz im sorry he was worried about a 1.4 mil trade in the trading post. i cant stop laughing. I was in a trade for a Xampher when this happened and that was nerve racking not knowing if id get the rare petpet I made a deal for.
by keonne75 on May 9, 2025 11:01 AM NST
Maybe not running the Altador Cup this year was for the best...
by weirdee on May 9, 2025 11:08 AM NST
Oh good, not just me. Submitted a ticket earlier this morning on this issue though.
by cute_an_crazy on May 9, 2025 11:09 AM NST
My inventory was empty but came back when I refreshed.
by purplebin on May 9, 2025 11:14 AM NST
Yea, I received a code to Grundo's Warehouse for participating in th 25th Anniversay Quest. Submitted and nothing showed up after receiving an error. I submitted a ticket.
by doggetts_back on May 9, 2025 11:44 AM NST
Temporary or not, still a scary glitch.
by duskshadowbrony on May 9, 2025 12:02 PM NST
@ doggetts_back - that could be due to the separate longstanding issue with code redemption. It can take multiple tries before it will award the item (you can just refresh on the errored screen that appears after you submit the code, and then check your inventory). It took me 3 refreshes after submitting a code last night to get my quest reward - sometimes it takes 1 refresh, sometimes many more.
by quailbat on May 9, 2025 12:10 PM NST JN Staff
I didn't notice this glitch when checking item storages, but rather when I try customizing my pets along this week, nothing appears in the closet and my pet is a blank square too. When I switch to another pet, it comes back to normal tho.
by kirisame on May 9, 2025 12:16 PM NST
The items aren't missing, they are just "scaled back".
by stormmonarch on May 9, 2025 12:17 PM NST
The fact that I am not noticing any of this makes me sad because It's definitely valuable stuff
by maninshi on May 9, 2025 12:45 PM NST
I don“t have any issues.
by fantasygirl23 on May 9, 2025 2:01 PM NST
This has been an ongoing problem for me. I thought it was probably due in part to to the large number of items in my SDB and closet. Customization has been problematic for years for me with items not showing up- independent from the conversion issues. The categorization doesn't work by and large either for me. I cannot use the search function in my SDB effectively either. There are items I have owned for years and some in multiples that just go poof temporarily or hide from me periodically. I have tried to reduce the number of items in my closet on numerous occasions, but it only helps a little and for a little while. I feel like I should be deleting stuff I don't use, but I always think maybe I will need that one day. We really need a return to some kind of Charity Corner to free up the server space. Massive donation and deletion incentives.
by faellie_ridiculous on May 9, 2025 4:44 PM NST
I had well over 40 gift boxes and now I only have 10. For some reason I had two stacks of giftboxes, I figured one stack was from my NC purchases and one stack was from Trudys surprise. The larger stack as disappeared and I am left with a small number of gift boxes now. I hope they fix this soon. This is so annoying.
by dragonerd on May 9, 2025 8:05 PM NST
Another thing broke...
by silvia on May 10, 2025 2:40 AM NST
I disbelieve they are concerned at the level of anxiety and worry caused by stuff like this. I can hear them in my head. "Ahhh, they'll live." So much of this game has become so iffy and temperamental to play.
by katina_choovanski on May 10, 2025 5:29 AM NST
I am not seeing any of my neofriends listed. This has been going on a good while now. Will the friends list be fixed so we can see who of our friends are online?
by msstarshine2003 on May 10, 2025 6:26 AM NST
I have several retired background capsules that... just won't open? I opened two successfully, but now it doesn't let me select the year and open the capsule. has anyone else had this issue?
by daintydruid on May 10, 2025 7:59 AM NST
Yeah, even years ago, contacting support about a potential glitch and being told, "If your BDome set disappears, oh well." They don't care. Even though they want you to pay for a site failing at basic functionality.

While also handing out things for nothing to certain well-known users...
by infernodragon02 on May 11, 2025 4:07 AM NST
I also havent seen my friend list being online in awhile.
by imaginationodd13 on May 11, 2025 8:22 PM NST

Add Your Comment

Want to add your thoughts? You just need to log into your jnAccount!


Daily Neopets Alerts: May 17, 2025

Hourly

Snowager Sleeping
from 2:00 PM to 2:59 PM NST
Snowager Sleeping
from 10:00 PM to 10:59 PM NST

Minutely

Symol Hole Prize Window
from 9:38:00 AM to 9:41:59 AM NST
Symol Hole Prize Window
from 10:38:00 AM to 10:41:59 AM NST
Symol Hole Prize Window
from 11:38:00 AM to 11:41:59 AM NST
Symol Hole Prize Window
from 12:38:00 PM to 12:41:59 PM NST
Symol Hole Prize Window
from 1:38:00 PM to 1:41:59 PM NST
Symol Hole Prize Window
from 2:38:00 PM to 2:41:59 PM NST
Symol Hole Prize Window
from 3:38:00 PM to 3:41:59 PM NST
Symol Hole Prize Window
from 4:38:00 PM to 4:41:59 PM NST
Symol Hole Prize Window
from 5:38:00 PM to 5:41:59 PM NST
Symol Hole Prize Window
from 6:38:00 PM to 6:41:59 PM NST
Symol Hole Prize Window
from 7:38:00 PM to 7:41:59 PM NST
Symol Hole Prize Window
from 8:38:00 PM to 8:41:59 PM NST
Symol Hole Prize Window
from 9:38:00 PM to 9:41:59 PM NST
Symol Hole Prize Window
from 10:38:00 PM to 10:41:59 PM NST
Symol Hole Prize Window
from 11:38:00 PM to 11:41:59 PM NST
×